Every booking, a guest you know.
oddOS helps turn every guest who books through a middleman into a known, direct customer from the first stay. A guest app, a control center and one AI core, connected to your PMS, booking engine and channel manager.
TRY IT AS A GUESTAnna.
NO APP TO DOWNLOAD
YOUR BRAND, NOT OURS
EU-HOSTED · GDPR
ESPA-READY INVOICING
Five problems. One platform.
Greek properties, especially small and mid-sized ones, share five structural weaknesses. Today's tools solve one at a time. oddOS treats them as one.
- ✕Typically 60 to 80% of bookings come through platforms charging 15 to 25%, and you never meet the guest first
- ✕PMS, booking engine, channels, email and reviews each hold one piece of the guest
- ✕The stay is room, breakfast, pool. The island's story goes untold
- ✕Every manual task (check-in, questions, bookings) hits a team you can't fully staff
- ✕Weather and delays reach you through a complaining guest
- ✓Every guest can become a known, direct customer from the first stay
- ✓One 360° profile across every system, nothing typed twice
- ✓AR, stories and quests make the destination part of the stay
- ✓Check-in, keys, answers and bookings are largely automated
- ✓oddOS reacts to weather and delays before the guest asks
One AI core. Four pillars.
The AI core takes data from every source, turns it into knowledge about each guest and decides in real time: which message, to whom, when; which price; which content; which action. The four pillars are four ways the same knowledge becomes action. Tap any part to explore it.
What's included. What's extra.
Every package includes the guest app, the control center and all four pillars (Phase 1). Modules are optional extras: you add only the ones you need, to any package, and they are priced separately.
No download · QR or link.
LEARN MORE →Your dashboard and settings.
LEARN MORE →Know every guest, act at the right time.
LEARN MORE →Your place as a living story.
LEARN MORE →Scenarios, quests, co-creation.
LEARN MORE →Check-in, keys, loyalty, smart contracts.
LEARN MORE →A digital key on the phone.
€1,500 + €600/yrLEARN MORE →Services, menus, directions.
€600 + €250/yrLEARN MORE →Flight and ferry tracking.
€1,200 + €500/yrLEARN MORE →Plan B when the wind blows.
€800 + €400/yrLEARN MORE →Reviews, replies, early warnings.
€700 + €450/yrLEARN MORE →Requests become tasks.
€1,000 + €500/yrLEARN MORE →Experiences, boats, restaurants.
€900 + €300/yrLEARN MORE →Training for seasonal staff.
€800 + €400/yrLEARN MORE →An event portal.
€2,000 + €800/yrLEARN MORE →Energy, water, ESG.
€1,500 + €600/yrLEARN MORE →For property managers.
€1,500 + €700/yrLEARN MORE →We'll suggest the right mix in the demo.
TALK TO US →A day with oddOS.
Anna from Munich, 34, books 5 nights for September. Watch her stay in 90 seconds, or read it step by step below.
From her very first booking, oddOS starts to learn about her: German-speaking, a couple, searched for "sea view" and "kitchen". Her profile starts.
In German: a "Tastes & Sunsets" stay scenario, a 360° tour of her room and an invitation to check in. Done in under 3 minutes.
Her flight is 50 minutes late. oddOS spots it before she lands, updates the driver and tells her: "We'll be waiting at 15:10." Her key activates.
She scans the QR: the building's story in AR, tonight's menu, today's riddle from the quest "Secrets of the island".
The wind cancels her boat trip. Before she is disappointed, she gets a cooking class, a sheltered beach and a sunset taverna. She books two.
One-click checkout, the key deactivates, her points land in her wallet, redeemable at the hotel and partner shops. A thank-you in German follows.
oddOS predicts that German couples book September in February, and sends her a return offer. Direct, with no middleman.
Know who's arriving before they land.
In the control center: today's arrivals on a timeline, next to their flights and ferries. Who is ready, who needs a nudge, what changed.
oddOS suggests. You approve.
Messages, offers, review replies and return invitations, prepared by the AI core at the right moment, in the guest's language. Commercial automated decisions are transparent and configurable: auto, or ask me first.
Clear prices. No surprises.
A one-off implementation that includes the first year, then a yearly subscription from year two (cloud, AI, upgrades, support). All three packages include the guest app, the control center and all four pillars (Phase 1). Modules are extra. Prices in euro, excluding VAT.
Studio
- Guest app + control center
- All 4 pillars (Phase 1)
- 1 system connection
- 3 AR points
- 2 scenarios / 1 quest
- 4 languages
- 1 training session
- 10 support hours / year
- 1 service / outlet
- Branded address on the oddOS domain (own domain as an extra)
Boutique
- Guest app + control center
- All 4 pillars (Phase 1)
- 2 system connections
- 6 AR points
- 4 scenarios / 2 quests
- 6 languages
- 2 training sessions
- 20 support hours / year
- Your own web address (guest.yourhotel.com)
- Up to 3 services / outlets
Resort
- Guest app + control center
- All 4 pillars (Phase 1)
- 3+ system connections
- 10 AR points
- 6 scenarios / 4 quests
- 8 languages
- 4 training sessions per department
- Your own web address + emails sent from your domain
- 40 support hours / year + account manager
- Unlimited services / outlets
How you get oddOS.
From the first call to your guests using it, in six steps.
A 30-minute call, or try the live demo yourself.
Package and modules for your property, split into software, services and equipment for ESPA.
You sign the Software License Agreement and the Data Processing Agreement. 50% payment.
We connect your systems, apply your brand, load content and train your team.
Full documentation handed over. Remaining 50% payment.
From year two: hosting, AI, upgrades and support, renewed yearly.
The guest app runs under your property's name, logo and colors, on your own web address (for example guest.yourhotel.com). Guests never see oddOS or oddtank.
A non-exclusive, non-transferable license for your property. The software stays ours; we host, maintain and upgrade it.
Your guests are your customers. We process their data for you, under a DPA, hosted in the EU.
No servers, no app stores. It runs in the cloud and in your guests' browsers.
Ready for your ESPA file.
Invoices list software, services and equipment separately, with quantities and values before and after VAT.
Everything documented.
- Software license agreement
- Activation certificate for the platform and each module
- Setup & integration report
- Digital content documentation: AR points, scenarios, languages
- Staff training program & signed attendance
- User manuals and a guest guide
- Compliance documents: DPA, privacy policy, security measures
- Control center access with user roles
Guest data, handled like it matters.
EU only
Data hosted inside the EU, fully separated per business.
In transit & at rest
ID documents encrypted and deleted automatically after the legal period.
We are your processor
DPA provided, consent per purpose, automated access and erasure.
Your data stays yours
Never used to train third-party models.
99.5% target
Daily backups, kept for 30 days.
4 business hours
For critical issues, 1 business day for the rest, all season long.
Included
Part of the subscription, with minimal, planned downtime.
Live in 4 to 6 weeks.
Sign in winter, open the season ready. Modules can go live at the same time or later.
Signature, needs analysis, system access, content collection.
PMS and booking engine integration, core setup, guest app branding.
Content, AR points, scenarios, training the AI on your data.
Staff training and a test run.
Activation, documentation, activation certificate.
What to aim for in 12 months.
Indicative targets based on international use of similar technologies. Actual results depend on each property's starting point.
Let's get your property ready for the season.
A 30-minute call, tailored to your property. We reply within one business day.
hello@oddtank.comThank you.
We'll be in touch within one business day.